Claims

Claims Support

When Something Goes Wrong, We Help Keep Things Moving.

A vehicle repair can disrupt your day. Our claims team works directly with the repair facility to review the issue, confirm eligible coverage, and help move authorized repairs forward. All repairs must be approved before work begins.

90 DAYS

Parts Guarantee

$100

Deductible
phone

1-888-420-1181

Mon-Fri 9am-5pm • Online claims available 24/7
1
Report the Problem

Submit a claim online at any time or call 1-888-420-1181 during regular business hours.

2
Visit a Repair Facility

Take your vehicle to an approved repair facility. The technician will diagnose the problem and contact the claims administrator before beginning repairs.

3
Coverage Is Reviewed

The claims team reviews the diagnosis based on your contract and the coverage level that applies at the vehicle’s current mileage. All repairs must be authorized in advance.

4
Get Back on the Road

Once approved, the repair facility completes the covered work. You pay the applicable deductible, and the authorized covered amount is handled according to your contract.